Privacy Policy
ImageWear is dedicated to keeping your details private. Any information that we collect in relation to you or your organisation is kept strictly secured and confidential.
We do not pass on, sell or swap any of your personal details with anyone - we use this information to identify your orders, provide you with relevant information and to personalise your shopping experience with us.
ImageWear uses cookies to allow you to login to your account, maintain a shopping cart and to purchase items in your shopping cart, and cookies sent to your computer from ImageWear only last while you’re browsing our website; we do not store persistent cookies on your computer. Cookies also allow us to give you a more personalised shopping experience by displaying products that interest you throughout our product pages, thus providing you with a more friendly, interesting and enjoyable shopping experience.
Whenever you use our web site, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its "IP address," and is sent automatically each time you access any Internet site. From a computer's IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do not keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you may wish to make. After completing the form provided, your IP address will be stored along with a transaction number that allows us to track your order.
Disclaimer
This web site may be used by the visitors for the purpose of information only. Information provided on this web site including the product(s) information is the proprietary information of ImageWear.
By visiting the site or downloading materials from the site, the visitor is deemed to have accepted to abide by the terms and conditions given in this notice. If the visitor does not agree to abide by these terms and conditions, then he or she should not use the site or download materials from the site.
Important note: Colours are as a guide only on this website, and may not match actual colours of the garments exactly. To be certain of colours, please request an actual sample of the garment.
Information given in this web site, the layout of the contents including the copyrights and other Intellectual Property Rights is owned by and proprietary to ImageWear and are reserved and vest solely with ImageWear.
Unless expressively stated otherwise by ImageWear, all feedback, information or materials submitted to this web site shall be considered non-confidential and the property of ImageWear.
The visitor to the website agrees not to tamper with, remove, alter or obscure any material/mark, notice or legend pertaining to the origin, identity or ownership of the Information or posting defamatory or obscene information or material on the web site or intrude or attempt to intrude into the web site or interrupt or attempt to interrupt the functioning of this web site.
The visitor will agree to comply with all worldwide copyright laws in use of this website and will prevent unauthorized copying of the information.
All Information on this web site is for informational only and is subject to change or withdrawal by ImageWear at any time without notice. It also implies that ImageWear will have no responsibility for the completeness of the Information. The obligations and responsibilities regarding the products or services are governed solely by the agreement under which they are offered or licensed.
This web site may contain hyperlinks to other web sites controlled by parties other than ImageWear and ImageWear is not responsible for and does not endorse the contents or use of these web sites. ImageWear logo, projects, products and service marks referred in the site are either registered trademarks or trademarks of ImageWear.
Any access, download or use the information in violation of any applicable local laws or regulations is therefore prohibited. Any dispute that may arise out of the use of this site shall be governed by laws of Australia.
ImageWear reserves the right to change prices with reasonable notification to customers.
Return Policy
Goods returned for credit will not be accepted without a ImageWear Return Authorisation Number (RAN) clearly displayed on the outside of the package.
All returns must be sent back within 30 days of the invoice date including samples.
Customers will be responsible for all freight costs unless the garment(s) received was damaged or wrongly supplied.
Ensure goods are correct in all aspects including colour, style, size and quantity prior to decoration. All returns must be in saleable condition. Claims for incorrectly supplied/short supplied goods must be notified to ImageWear within 5 business days of delivery, to qualify for credit. All other claims for credit must be made within 30 days of invoice date.
All returns MUST be in its original packaging and in re-sellable folded condition, including loose pockets with polo shirts, and cardboard accessories with business shirts: failing this a repackaging fee will be charged per garment.
Any goods returned without a Returns Authorisation Number will be sent back to the customer.